PRIVACY POLICY (Política de Privacidade)
Last updated: June 2026
1. Who we are
Lisbonne Experts Lda. (VAT number: PT 514 323 949) operates the website lisbontilepainting.com. Our contact address is: Rua da Senhora do Monte 38C, 1170-107 Lisboa, Portugal. Email: hello@lisbontilepainting.com
2. What data we collect
When you use our website or contact us, we may collect:
- Contact information: name, email address, company name
- Booking information: preferred date, group size, special requests
- Technical data: IP address, browser type, pages visited (via cookies)
3. Why we collect your data
We use your data to:
- Process your workshop booking or group quote request
- Respond to your enquiries
- Send booking confirmations and reminders
- Improve our website experience
We do not sell or share your personal data with third parties for marketing purposes.
4. Legal basis (GDPR)
We process your data on the following legal bases:
- Contract performance: to process your booking
- Legitimate interest: to improve our services
- Consent: for any marketing communications (you can withdraw at any time)
5. Data retention
We retain your personal data for as long as necessary to fulfil the purposes described above, and in any case no longer than 3 years after your last interaction with us.
6. Your rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
To exercise any of these rights, contact us at: hello@lisbontilepainting.com
7. Payment data
Online payments are processed by a secure third-party provider. We do not store your full payment card details on our servers.
8. Contact
For any privacy-related questions: hello@lisbontilepainting.com